Privacy Policy & Terms of Use

Last Updated: 17 March 2025

1. Who We Are

Mindsight Coaching UK (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal data when you interact with our services, including our website at https://mindsightcoachinguk.com (the “Site”). Mindsight Coaching UK is based in the UK.

2. What We Offer

Our website is free to use. By submitting your details through our website forms, you consent to us processing your data and contacting you via telephone, email, or text message.

3. Your Responsibility

We do not verify the accuracy of information provided by users. It is your responsibility to review all documentation sent to you and notify us of any inaccuracies.

4. Our Responsibility

Our obligations to you are outlined in our service agreements. If you purchase a service from us, the terms and conditions of that agreement will apply.

5. Information We Collect

We collect personal data to provide services and improve our offerings. This may include:

Full Name
Address
Postcode
Contact Number
Email Address
How we obtained your details
If applicable, medical history, medications, and bespoke session recordings (for coaching clients)

If you leave a comment on our site, we collect the data entered in the form, as well as your IP address and browser user agent string for spam detection.

6. How We Use Your Data

We use your data to:

Provide requested services and communications.
Improve user experience and website functionality.
Send you relevant emails if you have opted in.
Maintain compliance with legal and regulatory obligations.

We may process your data without explicit consent if required by law.

7. Third-Party Data Sharing

We do not sell your personal information. However, we may share data with:

Service providers assisting in website development, hosting, and maintenance.
Third parties if legally required (e.g., court orders, law enforcement inquiries).
Automated spam detection services when you leave comments.

8. Cookies & Tracking Technologies

We use cookies for site functionality and user experience enhancement.

If you leave a comment, cookies may store your name, email, and website for convenience.
Login cookies last for two days, while screen preference cookies last for one year.
Embedded content (e.g., videos, articles) from third-party sites may collect additional data per their respective privacy policies.

9. Data Retention

Comments and metadata are retained indefinitely to improve user experience and prevent spam.
Registered users can see, edit, or delete their personal data at any time (except usernames).
We retain personal data only as long as necessary for service provision and legal obligations.

10. Minors’ Privacy

Our services are not intended for users under 16. We do not knowingly collect data from minors without parental consent. If you believe we have inadvertently collected such data, please contact us at nike@mindsightcoachinguk.com

11. Your Rights Over Your Data

You have the right to:

Request an exported file of the personal data we hold about you.
Request the deletion of your personal data, except where retention is required for legal or security reasons.
Withdraw consent for marketing communications at any time.

To exercise these rights, email us at nike@mindsightcoachinguk.com

12. Data Security

We take appropriate security measures, including:

SSL encryption for secure data transfer.
Secure servers and encrypted cloud storage for data protection.

13. Third-Party Links & Services

We may provide links to third-party websites. These websites have separate privacy policies, and we are not responsible for their content or practices.

14. Changes to This Policy

We may update this Privacy Policy periodically. Any significant changes will be posted on our website. We encourage you to review this policy regularly.